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May 2021

What is cast stone?

2021-12-07T00:14:42-06:00

Cast stone is a concrete masonry product designed to simulate natural stone. Made from white or grey cements, our particular design is a wet pour mix that also includes natural sands, crushed stone, strengthening fibers, and integral mineral color pigments.

What is cast stone?2021-12-07T00:14:42-06:00

Which finish is right for me?

2021-05-24T10:53:24-05:00

We offer 2 finish types, natural and smooth. The natural finish is just that, a lightly sanded surface with some occasional minor pitting and air bubbles. Intended to celebrate the natural raw look of stone, natural is our preferred finish. For those wanting a more refined look, the smooth finish is offered at an upcharge. We patch any air bubbles and blend the surface area

Which finish is right for me?2021-05-24T10:53:24-05:00

How many colors do you offer?

2021-05-24T10:52:28-05:00

We proudly offer 10 colors. Our bestselling, and standard base color is grey. All others colors are considered integral colors and are available at varying upcharge levels. Read More

How many colors do you offer?2021-05-24T10:52:28-05:00

Do you stock inventory?

2021-05-24T10:51:21-05:00

While we may occasionally have limited stock available in grey, all castings are made per the order, including the client’s choices of color, finish and sealer.

Do you stock inventory?2021-05-24T10:51:21-05:00

What is the average lead time?

2021-05-24T10:50:51-05:00

A typical lead time is 6-8 weeks. There are many factors that can affect lead times. We recommend contacting us directly to discuss the timeliness of your order. We understand the nature of project timelines and will always do our best to meet your needs.

What is the average lead time?2021-05-24T10:50:51-05:00

How are your products shipped?

2021-05-24T10:50:23-05:00

All orders will be shipped as freight. While it is possible that some orders may occasionally be shipped on a Jackson Pottery truck, we ship most orders LTL or full truckload. Products will arrive on pallets. No FedEx or UPS shipments. No white glove or product placement. Read More

How are your products shipped?2021-05-24T10:50:23-05:00

Is there a freight charge, and how will I know the amount?

2021-05-24T10:49:20-05:00

Yes, freight charges do apply in most cases. Due to the many shipping/ freight related variables, we will provide you with a freight quote after we know all the shipping and order details. You may also Request a Quote and indicate in the notes that you would like a freight quote.

Is there a freight charge, and how will I know the amount?2021-05-24T10:49:20-05:00

How do I handle and place the product?

2021-05-24T10:47:56-05:00

We strongly recommend using extreme care when moving and handling the products. As many pieces are very large and heavy, it is recommended to use appropriate machinery such as pallet jacks, forklifts or cranes. Upon delivery, it is the sole responsibility of the purchaser or client to set up and handle all aspects of product placement. Even though the products are very strong and durable,

How do I handle and place the product?2021-05-24T10:47:56-05:00

Can I use the planter as a fire pit or fountain?

2021-05-24T10:47:24-05:00

Our products are designed and intended for use as planters. We have seen some beautiful installations of fire pits and fountains with our products. Any use of our products as these would void the warranty and is the sole decision of the purchaser or client.

Can I use the planter as a fire pit or fountain?2021-05-24T10:47:24-05:00

What is the strength of your products?

2021-05-24T10:46:23-05:00

Manufacturing a strong, quality product is very important. Tested at 28 days, our typical mix design has an average compressive strength of 6,000 psi. For some perspective, the average home foundation is 4,000 psi.

What is the strength of your products?2021-05-24T10:46:23-05:00

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